FAQs

Frequently asked questions.

Planning Your Festival

When is the Melbourne Writers Festival Schools’ Program?
In 2017 the Schools’ Program will take place from Monday 28 to Thursday 31 August (inclusive).

How do I know that the content is suitable for my year level?
You can view the full Schools’ Program here. The top toolbar has options for filtering sessions by year level, as well as other criteria such as date, time and venue. Each session also lists the recommended year level/s (e.g. Grade 3, Grade 4). If you have any questions, you can contact the Box Office on 03 9999 1199.

How do I book tickets?
See How to Book.

How do I book my complimentary teacher ticket?
For every 10 tickets purchased to Schools’ Program events you will be issued one complimentary ticket for a teacher/adult to use to attend the event. The complimentary ticket will appear automatically after you have completed your purchase. It will not appear in your shopping cart at the time of purchase, but will appear in the ticket confirmation that you receive by email.

Can I change my numbers or get a refund?
Once your payment has been finalised, your order cannot be changed. According to our Terms of Sale, tickets can not be exchanged or refunded. For more information on the reservation and booking process, see How to Book.

How can I get a printed version of the Program?
You can browse the Schools’ Program Festival Planner here. To download as a pdf, click the downward arrow (second button, top left). You can then print.

Does MWF offer any subsidies?
Thanks to the generous support of the R E Ross Trust, MWF is able to offer a subsidy for EAL students to attend our Schools’ Program. For information about this year’s EAL event, go here.

My students have special access requirements. Who can I speak to?
All Schools’ Program venues are accessible for persons using a wheelchair or persons with limited mobility. If you are buying tickets online, please enter any access requirements when prompted at checkout. Alternatively, call 03 9999 1199 or email ticketing(at)mwf.com.au to discuss your needs. Auslan interpreters can be requested for specific events, and most venues provide hearing loops. Details are included on individual session and venue pages of the website.

Can school students volunteer or intern at the Festival?
No. You must be 18 years or older to volunteer or intern at MWF.

I’m a parent, can I bring my children to Schools’ Program events?
Children who are not part of a school group can attend general Schools’ Program sessions, provided they are accompanied by a parent or guardian. MWF cannot accept responsibility for unaccompanied children. Schools’ Program workshops are available to school groups only.

I’m not a school student or a child, can I attend Schools’ Program events?
No. Tickets to the Schools’ Program are limited and MWF places first priority on children and school students. Adults cannot attend unless accompanying a child. Some artists appearing in the Schools’ Program will also appear at the Festival, which will be announced in July 2017.

Can I get a risk assessment document for visiting the Festival?
Yes. You can email ticketing(at)mwf.com.au for a pdf copy.

Where can I access MWF’s Child Safety Policy?
Our policy has been developed in line with Victoria’s Child Safe Standards, and you can download a copy here.

On the Day

Can my students bring their school bags?
For safety and convenience, MWF requests that students do not bring their school bags with them to the Festival.

Can my students bring a packed lunch?
Schools’ Program participants are welcome to bring their own lunch, however, no food or drink may be consumed inside Festival venues. Cafés and food outlets are located in and around Fed Square and will be open during the Festival.

Is the Festival going to photograph or record my students?
MWF employs the services of a professional photographer to record events throughout the Festival. These photos are for archival and marketing purposes. The purchase of a ticket grants implied permission for these photos to be used for the intended purposes. If you, or any students in your care, do not wish to be photographed, please inform the photographer at the venue or contact a Festival representative on the day.

Where can our bus drop us off or park?
There are bus drop-off zones on Flinders Street, directly outside the Atrium entrance, and on Russell Street, outside NGV Australia. There is limited parking around Fed Square, especially for large vehicles. We recommend visiting the Fed Square website for more information.

Where can I go for assistance during the Festival?
Please visit our staff at the MWF Box Office in Fed Square, or approach any of our front-of-house staff at each of the venues, who will be happy to help.

Is there an on-site bookshop?
MWF’s Official Bookseller, Readings, will have titles by participating authors for sale during the Festival. Come and visit the Readings Festival Bookshop at Fed Square, and continue exploring your favourite authors’ work. Schools and libraries receive a 20% discount when ordering trade books through Readings. Go here to find out more.

Will there be author signings?
Authors will be available to sign copies of their work in the Readings Festival Bookshop directly after their events in Fed Square.

25 August – 3 September