How to Book

How to book Schools' Program tickets.

If you have confirmed the number of students attending and can pay with a credit card, the easiest and quickest way to book is online.

Alternatively, use the schools booking form here, which can be returned to us by email, fax or post. Your booking is not confirmed until full payment has been received by Melbourne Writers Festival.

Email ticketing(at)mwf.com.au
Phone 03 9999 1199 (10am–4pm)
Fax 03 9650 6467
Post Box Office, Melbourne Writers Festival, Level 1, 176 Little Lonsdale Street, Melbourne, VIC, 3000

Creating your account

How to create an account
You will need to create an account to purchase tickets online. There are two ways to create an account:

1. Click here.
2. Through ‘Check Out’ when finalising a booking.

When creating an account after ‘Check Out’ you will be prompted by two options: ‘Existing Customer’ and ‘New Customer’. Please type (do not cut and paste) your email address into the ‘New Customer’ field and select continue.

You will need to fill out the mandatory fields, including creating a password. Your password should include a combination of letters and numbers for your personal security.

How to log into your account
To log in online select ‘My Account’ at the top of the page. You will be prompted for your email address and password. Select ‘Log in’.

How to reset your password
Select ‘My Account’ at the top of the page. Underneath the login area is a link that says ‘Forgotten your login?’. Click on this, enter your email address and select ‘Continue’. A temporary password will be emailed to you. Use this to log in, you will need to type this password, not copy and paste it. You will immediately be prompted to create a new password.

How to update your contact details
You must be logged into your account. Ensure you have selected ‘My Account’ at the top of the page. Under the ‘Your Account’ header select ’edit your details’. Change contact details and select ‘Update’.

How to change your password
You must be logged into your account. Ensure you have selected ‘My Account’ at the top of the page. Under the ‘Your Account’ header select ’edit your details’. Enter your new password twice (for confirmation) and select ‘Update’.

Buying tickets online

How to browse the program
The program is available to browse here. You can filter by year level, date, time or venue. You can also search directly for a particular event title. All categories are available from the menu on the top of the screen.

How to select tickets
Select an event. Specify the ticket quantity for each ticket type (eg. 10 students) from the drop-down list. If more than 20 tickets are required, use the drop-down to add additional tickets to the cart. Select ‘Add to Cart’.

How to make changes to your cart
Select ‘My Cart’ at the top of the page to view your cart. To make changes, select ‘Edit Cart’. Change the quantity of tickets as required and select ‘Update’. You can also delete sessions by selecting the garbage can icon next to the line item. To clear your cart and start again, select ‘Clear’.

How to add extra sessions
To continue shopping, select ‘Browse for Further Events’. This will take you back to the program listing.

How to finalise a booking
Select ‘My Cart’. Confirm the sessions, dates and quantities listed are correct. When satisfied, select ‘Check Out’ to proceed to the booking page. You will need to log in or create a new account before finalising payment. Details for this are listed above.
Online payments are accepted through MasterCard or Visa credit cards only. All bookings incur a booking fee. Please ensure that you read the Terms & Conditions as you will be bound by these conditions as soon as the booking is finalised. Select ‘Confirm Booking’. You will be taken to a booking confirmation page, listing your booking reference number. You will receive a confirmation email within minutes which will contain your tickets and receipt.

How to print tickets at home
For Schools’ Program bookings only, your confirmation email/receipt is your ticket. Please present this at the venue to gain admittance. You will only need to present it once for the whole group.

How to print receipts
You can print the receipts from the confirmation email sent to you. Alternatively, you can access them online through ‘My Account’. This will show your purchase history. All bookings on your account will be listed by date of purchase. Select ‘Receipt’ next to the relevant booking. The receipt will open in a new browser window and will allow you to print a copy.

25 August – 3 September