Melbourne Writers Festival is an Equal Opportunity Employer. We aim to nurture a diverse and inclusive workplace, and Aboriginal and Torres Strait Islander people, people with disabilities, LGBTQIA+ people, and culturally and linguistically diverse people are encouraged to apply.

Opportunities

Ticketing Manager

We’re looking for a Ticketing Manager to lead ticketing operations for Melbourne Writers Festival 2026.

In this role, you’ll be at the heart of festival operations, enabling audiences to access the events they’re most excited about and ensuring a seamless customer experience. Come work for Australia's boldest literary festival and help us shape the next chapter.

You’ll:

• Manage end-to-end ticketing set-up and reporting
• Advise best practice ticketing strategies 
• Lead box office ticketing during the festival
• Deliver exceptional customer service to ticket buyers 
• Work closely with marketing and programming

You’ll bring:

✔ Strong experience with ticketing systems and platforms
✔ Excellent organisational skills and high attention to detail
✔ A customer-first mindset 
✔ Strong problem-solving and communication skills
✔ Demonstrated commercial acumen, with the ability to optimise and contribute to financial performance

Why Join Us?

You’ll play a vital role in bringing a major cultural event to life - supporting ideas, stories and voices that inspire our community. You'll work with a passionate, collaborative and friendly team, that loves what they do. 

Melbourne Writers Festival is an Equal Opportunity Employer. We aim to nurture a diverse and inclusive workplace, and Aboriginal and Torres Strait Islander people, people with disabilities, LGBTQIA+ people, and culturally and linguistically diverse people are encouraged to apply.

For full details, read the position description here.

How to apply:

Applications should include a one page cover letter and resume. Please send your application through in one document. Applications can be addressed to the Head of Marketing and Partnerships at marketing@mwf.com.au

Applications close 12pm, Monday 8 December

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